 |
|
 |
|
|
|
 |
|
| |
|
 |
|
|
|
 |
Questions and Answers.
| Cat breed and Breeder Related Issues | |
| I cant remember my breeder number, what should I do? Go to the menu section on the left, click on the Contact Us button. This will take you to the Contact page where you can make the choice of various functions. Click on the Forgotten Breeder Number button. This will send an email through to the Cat Breeders Team. They will reply to your request at the nearest available opportunity. Once you have received your Breeder Reference No. you will be able to create and manage your membership account. |
|
 |
|
| The breed I am looking for is not in the database? You will need to be registered as an Cat Breeders Association Member in order to access this facility. If you do have a Cat Breeder Membership and once you have logged in, click on the Edit Profile button (This is situated in the My Membership menu section on the left hand side of the site). Then in the middle of the page under the Your Breeds header click on Are we missing a breed? You can add a breed here. This will open a new header at the bottom of the page Add a New Breed Name. Do as instructed |
|
|
|
| I do not have print facilities, how do can I order the promotional material I require? You will need to be registered as an Cat Breeders Association Member in order to access this facility. If you do have a Cat Breeder Membership and once you have logged in, click on the Order Promotional Material button (This is situated in the My Membership menu section on the left hand side of the site). This will take you to the Order Page. Here you can place your order. It will be processed by The Cat Breeders Team and posted to you. |
|
|
|
| I bought a Kitten and would like Breeder Choice insurance, how do I apply for this? You will need to be registered with a user account in order to access this facility. If you do have a User Account and once you have logged in, click on the Breeders Choice button (This is situated in the My Membership menu section on the left hand side of the site). A Breeders Choice information page will open. From here you will be able to click and link through to the E & L website. Here you will find all the information you require and necessary application forms to insure your new pet. |
|
|
|
| I am interested in a certain type of Cat, what do I do next? Go to the menu on the left side of the Website. 1. Click on Search Breeders, a Search Breeds input box will appear. 2. Type in the breed of the Kitten that you are searching for. 3. A comprehensive list of breeders that breed that type of Cat will be listed for you. 4. This list of breeders will be all breeders across the UK countryside. 5. You can view them individually by Surname, or at the top of the page there is another input box that allows you to filter your results according to the county. If you filter your results by county ie: Yorkshire, on the next page only breeders that are within Yorkshire will be displayed. ** Note: You will be able to view the Breeders details of the Kitten that you searched for. If you wish to contact the breeder with your request for a Kitten, you will have to register on the website to create a secure user account. This will allow you and the Breeder/s to message one another and set you on the road in finding the right Kitten for you and your family. |
|
|
|
| How do I view contact information for a listing? Log in to your account and click the 'Home' button on the left side menu. 1. Click on the 'Puppies for Sale' link as indicated by the red arrow below. 2. Click on the title of the listing you are interested in. The link you click on is indicated by the red arrow. It will also highlight when your mouse hovers over the link. Please refer to the image below. 3. This is the individual ad page. You will notice the 'Contact Information' section at the bottom of the page. Please refer to the image below. ** Note: When you are not logged in, the contact information will say 'Register to View.' Unless the person that placed the listing is a subscriber. If it says 'Register to View,' click the link to create an account. Please refer to the image below. |
|
|
|
| I dont want to be listed as a Breeder, how can I delete my profile from the database? Once you have logged in, in the My Membership section, click on the Close Membership Account button. You will then be asked to confirm some details for security reasons. Once completed, your Profile will be deleted from the database. |
|
|
|
| Where are the Cats located? The listings on The Cat Breeds Association website are UK based only. You may search for Cats by breed and location. Also, receive notifications about new available Cats. |
|
|
| Login and Registration Issues | |
| Why can't I log in? Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator: admin@Cat-breeds.co.uk -- they may have incorrect configuration settings for the board. |
|
|
|
| Why do I need to register at all? By registering and creating a user account, the Cat Breeders Team can facilitate and manage a safe and secure environment for you eliminating opportunistic spammers and non-sanctioned advertising. Registration will give you access to additional features not available to guest users such as the Gallery section to view Breeders profiles and Cat Breed images, private messaging, emailing to fellow users, usergroup subscription, creating public awareness of the Cat Breed that you represent, etc. It only takes a minute or two to register so it is recommended you do so. |
|
|
|
| Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This is an added security measure and prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. |
|
|
|
| How do I prevent my username from appearing in the online user listings? In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user. |
|
|
|
| I've lost my password! Don't panic! While your password cannot be retrieved (For security reasons, when you register, your password is encrypted), it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. |
|
|
|
| I registered but cannot log in! First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator. |
|
|
|
| I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions. |
|
|
| User Preferences and settings | |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To alter them click the Profile link (this is located in the My Membership section on the left below the Main Menu). This will allow you to change all your settings. |
|
|
|
| The times are not correct! The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun! |
|
|
|
| I changed the timezone and the time is still wrong! If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time. |
|
|
|
| When I click the email link for a user it asks me to log in. Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users. |
|
|
| Posting Issues | |
| How do I post a topic in a forum? Easy -- click the relevant button on either the forum or topic screens. You may need to register and create a user account before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, etc. list) |
|
|
|
| How do I edit or delete a post? Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied. |
|
|
|
| How do I add a signature to my post? To add a signature to a post you must first create one; this is done via your profile (this is located in the My Membership section on the left below the Main Menu). Once created, you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form. |
|
|
|
| Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them. |
|
|
|
| Why can't I vote in polls? Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights. |
|
|
| Formatting and Topic Types | |
| What is BBCode? BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page. |
|
|
|
| Can I use HTML? That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form. |
|
|
|
| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. |
|
|
|
| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. |
|
|
|
| What are Sticky topics? Sticky topics appear below any announcements in view forum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum. |
|
|
|
| What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. |
|
|
| User Levels and Groups | |
| What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating user groups or moderators, etc. They also have full moderator capabilities in all the forums. Currently, only The Cat Breeders Team make up the board of Administrators. |
|
|
|
| What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. |
|
|
|
| What are User groups? User groups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. |
|
|
| Private Messaging | |
| I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why. |
|
|
|
| I keep getting unwanted private messages! In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all. |
|
|
|
| I have received a spamming or abusive email from someone on this board! We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. |
|
|
|
| Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all. |
|
|
